FAQ

Q: Where is PS Traveling Spa located?

We are a mobile spa based out of Dallas, Texas (75219). All services are ONLY available via mobile service to your Home, Hotel, Air BnB, Peerspace, or Office location.

Q: Do you guys do kids parties?

Not at this time, we do have Mommy and Me classes available.

Q: What forms of payment do you accept and how do I pay?

We currently accept all major credit cards and $CashApp pay only.

Q: How do I pay?

All NEW clients are required to submit full payment within 48 HOURS of scheduled appointment. Our team will send you an invoice for payment via Square to complete your secured payment.

Q: Is this an after hours spa?

No, Thank you! We do not consistently provide after hours as an option. However, after hour appointments are available for RETURN CLIENTS. After hour appointments are available between 7pm - midnight. The following AFTER HOURS fee will be applied to the service:

  • Same Day appointments - $75

  • Appointments beginning between 7p - 9p or Sundays - $50

  • Appointments beginning after 9p - $50 and the therapist will arrive to the scheduled appointment with a Personal Security Guard.

  • The Personal Security Guard will remain in the vicinity (not the treatment area) for the duration of the spa service. PS Traveling Spa only provides PROFESSIONAL spa services. Sexual language, favors, innuendoes, and/or sexual activities ARE STRICTLY PROHIBITED.. Please understand and accept - PS Traveling Spa is a Professional Spa with Licensed Therapists. WE DO NOT PROVIDE ANY SEXUAL ACTS AND/OR FAVORS TO ANY DEGREE.

Q: What is your cancellation policy?

After scheduling, the client has up to 24 hours prior to the scheduled appointment time to cancel the initial appointment and complete a One-time reschedule. Please see below:

  • Client Late - FULL menu investment of scheduled session and time elapsed will be deducted from the session

  • Cancellation within 24 hours - FULL menu investment of scheduled session

  • Client No-Show (does not answer the door and/or does not respond to phone call/text) - $50 fee

  • After the SECOND occurrence of an improper cancellation, late or no-show appointment, PS Traveling Spa will be unable to schedule any future appointments for services.

Q: How do you qualify your therapist?

A: PS Traveling Spa completes a thorough background check on each therapist and only allows professional, LICENSED individuals to be a part of the team. Each therapist will always have their Professional State License Information available upon request.

For more details on Texas State Licensing requirements go here

Q: Is the consultation a requirement?

A: Yes. We want to make sure we personally touch base, you are comfortable, and we have the correct therapist to provide you with the service you need for the most optimal results!

Schedule your 15-minute consultation today.

Q: How do I know if you service my area?

A: Please visit Google Maps and calculate the number of miles to your address from our mailing address - 4848 Lemmon Ave #100, STE 727 Dallas, TX 75219. All prices include service within 25 miles of this address. For services 26 - 40 miles from zip code 75219, there will be an additional fee of $1.00 per mile, up to $30 per Spa Professional. For appointments or events over 40 miles, clients must contact our team for fee confirmation. For services in Downtown Dallas or Fort Worth which require meter/paid parking, there will be a fee of $15/Spa Professional.

We no longer service the following areas in Texas: Aledo, Azle, Benbrook, Haslet, Lake Worth, Ponder, Saginaw, Southlake, Watauga

Q: Do you offer Corporate or Social Spa Events?

A: Of course! We have a great team of licensed professionals who will travel to your location and provide you with a customized massage and skincare services for your event. All spa parties must be scheduled and paid in full at least 2 weeks in advance. Email info@pstravelingspa.com for availability.